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4 signs your email was written by AI

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4 signs your email was written by AI,
and why it matters

AI can be a time-saver for those who struggle with writing. But there are telltale signs that AI was used—and some serious risks, as well.


By Gwen Moran
4 signs your email was written by AI—and why it matters
[Photo: Possessed Photography/Unsplash; Clay Banks/Unsplash]

One of technology’s great promises has been that it would free us from rote tasks and leave us more time for creative thinking. Now, generative artificial intelligence (GenAI) promises to do some of the heavy lifting when it comes to the written word, drafting correspondence, such as email messages. But that raises some questions: Should you use it—and can the recipient tell if you’ve relied on a bot to do your writing for you?

TO BOT—OR NOT?
Kathleen Day, a lecturer in business communication, finance, and corporate governance at Johns Hopkins Carey Business School says GenAI-created correspondence should never be used without a human reviewing and contributing original content to it; also, that the content created entirely by GenAI needs to be labeled as such.

“For anyone to send me something saying, ‘This is from me,’ and it was really from ChatGPT, it’s not different than if they sent me something saying it was from them [but someone else] had really written it,” she says. She adds that lack of disclosure that something has been written by GenAI is dishonest and if something is submitted for publication, it’s plagiarism.

Franklin Orellana, chair of the computer information system and the data science programs at Post University, says that GenAI-written correspondence may have flaws ranging from syntax issues to false information, which can damage credibility if they are passed along as the author’s work. In addition, Orellana says that AI can be used for nefarious purposes, such as phishing or other cyber crimes or to spread fake information. So, it’s a good idea to always read correspondence with an eye for exactly how much was authored by a bot.


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